Mobile Mechanic FAQs

Mobile Mechanic FAQs — Fort Wayne, IN

Common questions we get about mobile-mechanic service in Fort Wayne. If your question isn’t here, call (260) 222-6623 and ask — we’ll add it to the list.

General service questions

What is a mobile mechanic?

A mobile mechanic is a licensed technician who comes to where your car is — your driveway, your office lot, an apartment parking lot, or a breakdown spot — and does the repair on-site. It cuts out the tow bill, the shop wait, and the time off work to drop the car off. Most common repairs that don’t need a lift can be done mobile.

What areas around Fort Wayne do you serve?

Fort Wayne plus New Haven, Huntertown, Leo-Cedarville, Woodburn, Grabill, Monroeville, Hoagland, and Harlan. If you’re a bit outside that radius, call us — we may still come depending on the job and the day.

Do you work on all makes and models?

Most domestic and Asian makes (Ford, Chevy, Dodge, Honda, Toyota, Nissan, Hyundai, Kia, Subaru) we work on routinely. European makes (BMW, Mercedes, Audi, VW, Volvo) we work on for most common repairs but route to a brand specialist for some complex jobs. Tell us the year, make, and model when you book.

Are you licensed and insured?

Yes — licensed and insured in Indiana. Certificates of insurance are available on request before we step on your property. Always ask any mobile mechanic to provide proof of insurance before they work on your car at your home.

How quickly can you come out?

Most calls before 2pm we can be on-site the same day. After 2pm or on weekends we usually schedule for the next morning. Emergencies (active no-start, brake failure, dead battery in a parking lot) we prioritize and try to get to within 90 minutes.

What forms of payment do you accept?

Card, Apple Pay, Google Pay, or cash. We invoice via secure payment link at the end of the job. No payment up front — we collect when the work is done and you’re satisfied. We don’t take personal checks.

Do you offer financing for large repairs?

Yes — for repair totals over $400 we offer financing through a third-party provider with 0% promotional periods for qualified customers and standard fixed-rate options otherwise. No prepayment penalties. We send the application link after the estimate so you can apply on your own time.

Pricing & estimates

How is mobile-mechanic pricing different from a shop?

Comparable on most jobs. We save the overhead of a brick-and-mortar shop, which keeps prices competitive. For very large jobs that need a lift, a shop is usually cheaper because the lift saves significant labor time. For everything that doesn’t need a lift, mobile is competitive AND saves you the tow plus your time. The diagnostic fee is the same as a shop’s.

Do you charge a service-call fee?

No separate service-call fee. The diagnostic fee ($89-$120) covers the trip and the inspection. If we do the repair the same visit, the diagnostic fee rolls into the repair total. If you decide not to repair, the diagnostic fee is what you pay for that visit.

Do you give written quotes?

Always. Before any work starts we email or text you a written quote with the labor breakdown, the parts cost, and the total. You approve the quote in writing before we touch the car. No surprises on the invoice.

When is mobile NOT cheaper than a shop?

Transmission rebuilds, engine swaps, frame work, anything needing a lift for safety, and jobs requiring brand-specific dealer scan tools or programming. We’ll tell you up front when a shop is the better call — we’d rather route you correctly than do a job that doesn’t fit the mobile model.

What if my repair is bigger than the quote?

We call you with photos before doing extra work. The new quote is in writing and you approve it before we proceed. If you don’t approve, we stop, put the car back together to safe condition, and you only pay for the work agreed in the original quote.

On-site logistics

Where can you do the work?

Your driveway, your garage, your office parking lot, an apartment parking lot (with property-manager approval), or a public lot where the car broke down. We need a flat surface, 8-10 feet of clearance around the car, and (for some repairs) the ability to use jack stands safely.

What if I’m not home when you arrive?

You need to be present at the START (to approve the written quote) and at the END (for the walkthrough and payment). The middle of the job you can be inside, at work, or running errands. We’ll text you status updates and photos.

Do you need water or power access?

Almost never. We bring our own power for the scan tools and air compressor. For some jobs (radiator flush, coolant work) we’d appreciate a hose, but we bring water in the van as backup.

Can you work in winter or bad weather?

Winter, yes — we work year-round in Fort Wayne. Heavy rain or thunderstorms we’ll reschedule because safety. Snow on the ground is fine if your driveway is cleared. Below 10°F windchill we may add a small amount to the arrival window because tools take longer to warm up, but we’ll still come.

What if the repair needs a part you don’t have?

Common parts (filters, common batteries, brake pads, common belts) we stock on the van. Less common parts we pick up from the local Fort Wayne parts house — usually a 20-30 minute round trip during the appointment. For special-order parts we’ll schedule a follow-up visit and tell you the wait time before you commit.

Warranty & guarantees

What warranty do you offer on repairs?

12 months or 12,000 miles workmanship warranty on every repair, whichever comes first. If the same problem comes back within the warranty window, we come back at no labor charge. Parts carry the manufacturer warranty (typically 1-2 years), which we honor by pulling and reinstalling the warranty replacement.

What if the problem comes back?

Call us — we come back at no charge to investigate. Most callbacks are quick (a connector that wasn’t fully seated, a bolt that backed out, a part that was defective from the manufacturer). We’d rather come back and make it right than have a customer think we did a sloppy job.

Do you warranty parts AND labor?

Yes. Workmanship (the labor side) is our 12-month / 12,000-mile warranty. Parts are warrantied through whoever made them — typically 1-2 years on common parts, 24+ months on premium parts. Both warranties apply at the same time on every repair.

What’s excluded from the warranty?

Wear items used past their natural life (e.g., we won’t warranty a brake pad you drove on for 20,000 miles after we installed it), abuse (off-roading damage to suspension components, towing beyond rated capacity), and consequential damage (we’ll fix what we installed; we don’t cover damage to other components caused by accident or by another shop’s later work).

Do you offer roadside guarantees?

Limited. If we did a starter or alternator and you have a no-start within the warranty period that traces to that part, we’ll come to where the car is (free) to verify. Beyond that, we’re a scheduled-service shop, not a roadside-service membership.

Specific repairs

Can you replace a battery on-site?

Yes — that’s one of our most common calls. Test the battery and the charging system, swap the battery if it’s bad, recycle the old core, preserve electronics during the swap. Usually 25-40 minutes. See the Battery Replacement page for full details.

Can you do brake pads at my house?

Yes. Front pads or rear pads in 45-60 minutes per axle. Pads + rotors in 60-90 minutes per axle. We bring premium ceramic pads as our default. See the Brake Repair page for details.

Do you do major engine work mobile?

Not engine rebuilds, head gaskets, or timing chain replacements — those need a shop. We do top-end work (valve cover gaskets, intake manifold gaskets, spark plugs, coil packs, fuel injectors) on most vehicles in the driveway.

Can you do an oil change in an apartment parking lot?

Usually yes with property-manager approval. We bring our own drip pads and oil-drain pans to protect the asphalt and we recycle the used oil. See the Oil Change page for details.

Do you do pre-purchase inspections?

Yes — flat fee, on-site at the seller’s location, 50-point inspection plus OBD scan and road test. Written report by email same day. See the Pre-Purchase Inspection page for details.

What about timing belt or transmission work?

Timing belts we route to a shop because of the time involved (4-6 hours) and the precision required. Transmission work — fluid changes, yes; rebuilds, no. We’ll tell you on the call whether your job is a mobile job.

Can you handle diesel engines?

Light-duty diesels (6.7 Cummins, Duramax, Power Stroke) — yes, common repairs and diagnostics. Heavy-duty commercial diesels — no. The tooling and the parts ecosystem for class-8 trucks is different and we don’t carry it.

Question not answered above?

Call or text (260) 222-6623 — we’ll add common questions to this page.